Who ships my order?
Some products ship directly from the supplier or brand. If you purchase items from different partners, they may arrive separately.
How do I choose a product?
Start with the product specifications, dimensions, and included components shown on each product page. If you are unsure whether items work together, contact us before ordering.
What if I need help with an order?
Email contact@1000watts.com with your order number and a description of the issue. For a damaged or incorrect item, include photos of the product and packaging so we can investigate with the supplier.
Can items in one order arrive separately?
Yes. Products supplied by different partners may be sent in separate shipments.